電商客服專員
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 5 years of hands-on experience in system design, data flow design, and system integration. Technical Expertise: Proficiency in Customer Relationship Management (CRM) systems. Extensive experience with Content Management Systems (CMS). Strong knowledge of Customer Data Platforms (CDP). Hands-on experience with LINE and Meta systems. System Design and Integration: Ability to design scalable and secure systems. Experience in creating detailed data flow diagrams. Proven track record of successful system integrations. Complex Solutions: Expertise in designing and implementing complex technology solutions. Ability to solve intricate business challenges with innovative technical solutions. Communication and Collaboration: Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders. Strong collaboration skills to work effectively with diverse teams and clients. Technical Documentation: Ability to produce clear and detailed technical documentation. Quality Assurance: Strong attention to detail with a focus on quality and accuracy in solution delivery. Training and Support: Experience in providing training and support to clients and internal teams. About Us: We are seeking a skilled Technology Consultant to join our dynamic team and contribute to the design and implementation of cutting-edge systems and solutions. Job Summary: As a Technology Consultant, you will play a crucial role in designing, integrating, and optimizing complex technology solutions for our clients. You will work closely with stakeholders to understand their business needs and translate them into effective system designs and data flows. Your hands-on experience with CRM, CMS, CDP, LINE, and Meta systems will be essential in delivering high-quality, scalable solutions. Key Responsibilities: System Design: Develop comprehensive system designs that meet client requirements, ensuring scalability, reliability, and security. Data Flow Design: Create detailed data flow diagrams and models to support system integrations and business processes. System Integration: Lead the integration of diverse systems, ensuring seamless interoperability and data consistency. Solution Architecture: Design and implement complex solutions that address specific business challenges and opportunities. Stakeholder Collaboration: Work closely with clients, project managers, and technical teams to gather requirements, provide technical expertise, and ensure successful project delivery. Technical Documentation: Produce clear and detailed technical documentation, including system designs, data flow diagrams, and integration plans. Quality Assurance: Conduct thorough testing and validation of implemented solutions to ensure they meet the desired outcomes. Training and Support: Provide training and ongoing support to clients and internal teams to ensure effective use and maintenance of implemented systems.公司地址:
台灣 臺北市其他:
Certifications: Relevant certifications in CRM, CMS, CDP, or related technologies. Project Management: Experience in project management methodologies (e.g., Agile, Scrum). Cloud Technologies: Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud). -2024-09-17