第三業務事業處【Palo Alto Product Sales產品業務專員】
【Qualifications】 • Requires a BS/MS degree in Electrical Engineering or related experience in the areas of semiconductor manufacturing, product engineering, packaging, quality and reliability engineering • Familiar and experienced with various types of problem solving methodologies • Possesses a good working knowledge of common software tools, including web browsers (e.g., Internet Explorer) and Microsoft Office applications • Possesses excellent English communication skills, both written and verbal, with the ability to work effectively across organizational and geographical boundaries. Capable of driving problem resolution and influencing actions without direct authority 【Key Responsibilities】 • Reviews and completion of 8D reports for technical customer returns • May occasionally need to support internal or external customer quality audits • Manage assigned customer quality issues and ensure they can be resolved in an efficient & timely manner • Work with internal teams to establish root cause & appropriate short/long term corrective actions • Drive & follow up continuous improvement programs with related parties • Review internal 8D FAR and work out customer reports • Effectively communicate customer quality issues with internal & external teams • Work with customers to keep their production line running before completing 8D FAR • Coordinate customer audit and conduct preaudit to the responsible A/T sites or FAB • Support customer product survey, inquiry, qualification/approval documents • Onsite customer support upon requests • Provide backup supports within Customer Quality team公司地址:
新北市新店區民權路50號7樓其他:
None-2024-09-17