駐點工程師
薪資範圍:55,000 ~ 65,000 TWD / month
• 提供現場辦公室電腦設備及相關資運設備技術支援服務
Provide onsite and desk side support services to end users.
• 資訊設備相關軟硬體故障排除
Troubleshoot PC related problems at the direction of client level 2 or SPOC
• 完成 SLA (服務水平基準) 的需求
Complete incidents and requests within SLA in pressurized environment.
• 軟硬體故障排除即電腦影像製作及設定
Build, configuring and troubleshoot Install “Gold” image on Customer PC and laptop applications and hardware components.
• 處裡日常Ticket的作業
Ensure tickets are updated on a daily basis.
• 協助會議環境及視訊系統的設定
Support meeting room environment and video conferencing.
• 協助印表機、掃描器等週邊設備
Support printers, scanners and other peripherals.
• 協助行動裝置等設備
Support mobile devices, such as iPads, iPhones and Android devices.
• 協助使用者進行資料備份與還原
End-User Data back-up and restoration when required in the course of a service incident.
相關工作經驗 : 2- 3 years
工作地點 : 台北市信義區 / 台北市南港區
語言能力 : 中文、英文 ( 基礎聽寫，簡易文書 )
公司地址:
7F.-15, No. 41, Sec. 1, Zhongxiao W. Rd., Zhongzheng Dist., Taipei City, Taiwan 100其他:
請投履歷至[email protected]後會再安排與客戶做線上面式-2025-01-14